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Exchange Policy

STUFF can not offer a refund on any sale, but we are happy to help with an EXCHANGE.

When we ship an order to you, your original shipment will include information on how to contact us in the event that you need to make an EXCHANGE. Please follow the instructions carefully.

The original sales or gift receipt is required on all exchanges. All sale and/or markdown items are final sales and can not be exchanged. All exchange requests must be reported within 14 days of the ship date, and any exchange items must be received by STUFF within 30 days of the ship date.

Standard Shipping to Most U.S. Destinations

STUFF charges shipping and handling fees to get your order packed and shipped to you as cost-effectively as possible (usually via United States Postal Service or UPS). If you need something shipped jiffy pronto and can't wait to get your hands on it, please call us to order by phone.

Here is a schedule of shipping charges based on your total order when shipped to one of the 48 contiguous U.S. states or the District of Columbia:

Some products may incur fixed shipping charges due to extra size, weight, or other factors, and this information is clearly noted in the product's information section. And some other things ship for free - just because we say so.

Shipping Outside the Contiguous U.S.

If you are outside the contiguous United States, we will determine the best way to ship your order to you. You will be charged nothing for shipping at the time you place your order. When we determine the appropriate shipping charges, we will let you know, and we and will not ship your order until you approve the charges. As with all purchases not made in person, please be sure you provide a valid e-mail address and a valid telephone number so that we can contact you for approval of shipping charges.

Tax

STUFF must charge Missouri sales tax on all orders shipped to Missouri addresses. If you need your order shipped to another U.S. state, lucky you: you don't gotta pay.

If your order will be shipped out of the United States, that's a whole nuther thing. In that case, we'll check on it and charge whatever we have to charge to make the various governments happy, but not a penny more. These taxes will be reviewed with you before your order is finalized. If you request shipment to a non-U.S. address, you agree to pay any additional taxes that we must charge in order to get your product to you.

More Information

These policies are in place to protect everyone. We believe that they are fair. By enforcing them, we are able to offer you great products at great prices. We always try to make every customer happy, but we must have guidelines so that everyone is treated fairly.

STUFF believes that your shopping experience is important, so we offer every single person outstanding customer service. Our staff is the best you can find anywhere, and we are proud of the environment we have created. We would love to see you face-to-face in our store - but short of that, we would love to help you make an informed purchase using a method that is most convenient for you. No matter how you make your selection - in our store, on the phone, or in our online store - we hope your shopping experience is fantastic.

YES, YOU CAN CALL US WITH QUESTIONS!

Give us a ring during our store hours at 816-361-8222.

Or send us your questions at sloaneandcasey@pursuegoodstuff.com.